# Privacy Policy | Factory Builder Malaysia

> How Factory Builder Malaysia, operated by QDB Ventures Sdn Bhd, collects, uses and protects personal data under the Personal Data Protection Act 2010.

URL: https://factorybuilder.my/privacy-policy/

shield Legal

# Privacy Policy

Last updated: 10 November 2026

This Privacy Policy explains how **Factory Builder Malaysia**, operated by **QDB Ventures Sdn Bhd (588367-M)** ("we", "us" or "our"), collects, uses and protects personal data when you use 

factorybuilder.my

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 or contact us. We handle personal data in line with Malaysia's Personal Data Protection Act 2010 (PDPA).

## 1\. Information We Collect

We collect information you give us directly, including:

-   Your name, company name, phone number and email address
-   Project details such as site location, land area, building size, intended use, approval status, budget and target start date
-   Drawings, photos and documents you send us
-   Records of our communication with you by phone, WhatsApp, email or the enquiry form

We also collect limited technical information automatically, such as your browser type, device and pages visited, through cookies and similar tools.

## 2\. How We Use Your Information

-   To respond to your enquiry and prepare construction plans, budgets and quotations
-   To plan, carry out and manage factory and warehouse construction work
-   To communicate with you about your project
-   To meet legal, regulatory and contractual obligations, including submissions to local authorities where agreed
-   To improve our website and services

We do not sell your personal data.

## 3\. Sharing Your Information

We may share your information only where needed for your project or required by law, with:

-   Our associate engineers, designers, quantity surveyors and project staff
-   Consultants, subcontractors and suppliers working on your project
-   Local authorities and agencies, such as the council, Bomba, TNB, Air Selangor and Indah Water, where submissions are made on your behalf
-   Service providers that host our website and process enquiry forms
-   Professional advisers and authorities where the law requires

## 4\. Enquiry Forms

Our website enquiry form is processed by a third-party lead-capture service that delivers your message to us by email. Only the information you enter in the form is sent.

## 5\. Data Security and Retention

We take reasonable steps to protect your personal data from loss, misuse and unauthorised access. We keep project records for as long as needed for the project, any defects liability period and our legal and accounting obligations.

## 6\. Your Rights

Under the PDPA, you may ask to access or correct the personal data we hold about you, withdraw consent for marketing communications, and ask us to limit how we process your data. Contact us using the details below.

## 7\. Cookies

We use cookies and similar technologies to understand how the website is used and to improve it. You can set your browser to refuse cookies, although some features may not work as intended.

## 8\. Links to Other Websites

Our site links to other websites, including the QDB Ventures main site. We are not responsible for the privacy practices of other websites.

## 9\. Changes to This Policy

We may update this policy from time to time. The latest version will always be on this page.

## 10\. Contact Us

-   Company: QDB Ventures Sdn Bhd (588367-M)
-   Email: 
    
    qdbventures@gmail.com
    
    [mailto:qdbventures@gmail.com →](mailto:qdbventures@gmail.com)
    
-   Phone: 
    
    +603-9076 7341
    
    [tel:+60390767341 →](tel:+60390767341)
    
-   Address: No. 69-2, Jalan Temenggung 19/9, Seksyen 9, Bandar Mahkota Cheras, 43200 Cheras, Selangor, Malaysia